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Stacey Stahl
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August 15, 2014 at 10:27 am
When one goes to register for an event and process payment it simply goes to a page that states not found. The person is getting registered but payment isn’t processing. This worked fine with EE4 but we had to roll back because EE4 didn’t do coupons now we can’t accept payments. PLEASE HELP!!!! This is a huge problem.
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Tony
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August 15, 2014 at 11:17 am
Hi Stacey,
When you say you rolled back, did you revert to a database backup from before you updated to EE4, or just switch the plugin back to EE3?
If you go to Event Espresso -> System Status. Under ‘Registration Pages’ are all the url’s green?
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Stacey Stahl
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August 15, 2014 at 12:21 pm
Hello
We had to uninstall 4 and go install 3. The following are page not found
Transaction Notification Page Page not set
Cancel Return Page Page not set
The others are as follows.
Event Page #838 – http://painted-vine.com/event-registration/
Payment/Thank You Page #710 – http://painted-vine.com/thank-you/
The transactions just fail though.
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Stacey Stahl
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August 15, 2014 at 12:57 pm
Hello
I figured it out. It was because all of those reg pages were’t set. I guess 4 auto sets those.
Thanks for the help
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Lorenzo Orlando Caum
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August 15, 2014 at 2:20 pm
Hi, if this issue has been fixed, then please update it to resolved.
Thanks
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Lorenzo
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