Support

Home › Forums › Event Espresso Premium › Attendees having trouble registering

Attendees having trouble registering

Posted: August 20, 2020 at 3:41 pm

Viewing 1 reply thread


Dhohl

August 20, 2020 at 3:41 pm

When attendees add their name and other attendee names and click proceed to payment they continually are being redirected back to re-enter attendee information with an error message that all fields with an asterisk need to be completed. All areas with an asterisk have been completed.


Tony

  • Support Staff

    •

August 21, 2020 at 4:06 am

Hi there,

Can you link me an event I can run a test registration on?

If you run a test registration whilst logged into the site do you get through to the payment options step?
Viewing 1 reply thread

The support post ‘Attendees having trouble registering’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Tony 4 years, 3 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso