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attendees getting blank emails

Posted: May 7, 2015 at 8:37 am

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Ted Harty

May 7, 2015 at 8:37 am

I have a email that is supposed to go out when they make a payment. My attendees are report that they get blank emails when they sign up. I now have to have my assistant send the emails manually when someone signs up.

I have send payment conformation checked to yes.

On each event I have Send custom confirmation emails for this event sent do no, assuming it will send the email that I have listed in the general event settings.

Any suggestions?


Lorenzo Orlando Caum

  • Support Staff

May 7, 2015 at 12:37 pm

Hi Ted, could you give a transactional email service like Mandrill or Postmark app a try?

They can help with sporadic email issues and both offer a generous free tier.

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/


Lorenzo

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