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Attendee numbers are incorrect

Posted: February 27, 2013 at 3:53 am


Brook

February 27, 2013 at 3:53 am

Hello,

In some instances attendees numbers on the overview page don’t add up to the number of people who have actually registered. For example the overview page says 30 people have registered but only 28 actually have. This is a concern as numbers for these events are often limited.

Is there a fix for this?

Regards,

Brook

Version: Version 3.1.29.1.P

Add-ons: Multi Event & Calendar


Dean

February 27, 2013 at 4:09 am

Hi Brook,

DO you allow group booking on the event? If you do and you don’t require additional information for the extra ticket holders, then the number will look odd, as in 28 people have registered, but if one bought 3 tickets that equals 30 tickets, so 30 places taken.


Brook

February 27, 2013 at 4:29 am

Spot on. Thanks Dean.

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