|
manders
|
May 1, 2018 at 5:12 pm
Hi
Whenever I move a registration to a new date it automatically switches the registration to pending payment and then I have to approve it and update notification.
Similar issue as in this thread:
https://eventespresso.com/topic/attendee-mover-addon-converts-the-paid-registration-status-to-not-approved/
Can you update us the status of Attendee Mover 1.03 release?
thanks
|
|
Josh
|
May 2, 2018 at 7:56 pm
The Attendee Mover version 1.0.3 is released.
|
|
manders
|
May 10, 2018 at 8:49 am
Thank you, we have updated Attendee Mover 1.0.3 but the same issue still persist. Customers are still getting payment pending email whenever we move them. 🙁
|
|
Josh
|
May 10, 2018 at 2:38 pm
Hi manders,
May I ask what’s the value under the “Price Change” column that’s shown on the last step of the Attendee mover page?
|
|
manders
|
May 11, 2018 at 5:27 pm
Price change is usually zero, since they usually aren’t changing event just dates.
But the tickets could be different prices at times ( if they had signed up for a discounted event, etc)
|
|
Josh
|
May 11, 2018 at 8:25 pm
If the price change is zero and the registration has the Approved status before moving, then it should keep the Approved status.
If the registration is moved to a higher priced ticket, the registration status will change to pending payment because there’s a difference in price.
|
