Home Forums Attendee Mover Add-on Attendee Mover switches payment status to pending

Attendee Mover switches payment status to pending

Posted: May 1, 2018 at 5:12 pm


May 1, 2018 at 5:12 pm


Whenever I move a registration to a new date it automatically switches the registration to pending payment and then I have to approve it and update notification.
Similar issue as in this thread:

Can you update us the status of Attendee Mover 1.03 release?



  • Support Staff

May 2, 2018 at 7:56 pm

The Attendee Mover version 1.0.3 is released.


May 10, 2018 at 8:49 am

Thank you, we have updated Attendee Mover 1.0.3 but the same issue still persist. Customers are still getting payment pending email whenever we move them. 🙁


  • Support Staff

May 10, 2018 at 2:38 pm

Hi manders,

May I ask what’s the value under the “Price Change” column that’s shown on the last step of the Attendee mover page?


May 11, 2018 at 5:27 pm

Price change is usually zero, since they usually aren’t changing event just dates.
But the tickets could be different prices at times ( if they had signed up for a discounted event, etc)


  • Support Staff

May 11, 2018 at 8:25 pm

If the price change is zero and the registration has the Approved status before moving, then it should keep the Approved status.

If the registration is moved to a higher priced ticket, the registration status will change to pending payment because there’s a difference in price.

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