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Lyles Sutherland
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December 19, 2017 at 5:37 am
Hello,
I have an issue in that I am setting previous “free” tickets with “TKT_deleted:true” via the API in order to “archive” them. This works fine for paid tickets as the number of available tickets remains the same when they are archived.
However, when free tickets are archived, the amount of tickets sold is changed. This led to one of our events being slightly overbooked so I just wanted to know if there was a “correct” way of doing this in future.
TLDR: looking for the “correct” way to archive a free ticket via the API while maintaining the sold total.
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Josh
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December 19, 2017 at 8:45 am
A potentially better approach that should avoid the issue would be to set the Ticket’s TKT_end_date to a non-future date.
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Lyles Sutherland
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December 20, 2017 at 3:55 am
Hi Josh,
That’s fantastic, thanks for the quick reply.
I’ll recommend this to the developer who is working on it.
Thanks for your advice.
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