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dbcfound
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August 21, 2017 at 8:39 am
Hi there! I have read through a few post, and seemed to find only one that sounded exactly like my issue. But, that user said they corrected the issue (without putting a solution in the post).
My confirmation email messages are going to msn and hotmail accounts, but not to gmail, yahoo or aol.
Is there some security setting that I am missing, what can be causing this?
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Tony
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August 21, 2017 at 9:06 am
Hi there,
Event Espresso does not change behaviour based on the domain of the user so if there’s an issue with Emails being received by one domain but not another it will be with the mail server.
If you go to Event Espresso -> Messages -> Message activity
Can you see the messages that have not been received listed there? If so what colour ‘status bar’ do they have to the left?
One thing you can test is using a transactional email service such as the ones listed here:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
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