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"Apply Payment" button not working

Posted: March 13, 2018 at 1:11 pm

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Katrina Wieberg

March 13, 2018 at 1:11 pm

I currently get a grey box at the top of my page when I try to apply a payment. I have successfully applied payments in the past. I would appreciate any help you can share. Thanks!


Josh

  • Support Staff

    •

March 13, 2018 at 1:32 pm

Hi Katrina,

The grey box may be the result of a plugin conflict. There’s a guide in the documentation that outlines how to troubleshoot general plugin conflicts and you can follow the guide here:

https://eventespresso.com/wiki/troubleshooting-checklist/
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Updated by Josh 6 years, 8 months ago ago

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