Support

Home Forums Event Espresso Premium App error message Requested resource could not be found (3)

App error message Requested resource could not be found (3)

Posted: December 10, 2018 at 4:53 pm

Viewing 3 reply threads


Kevin Young

December 10, 2018 at 4:53 pm

https://eventespresso.com/topic/app-error-message-requested-resource-could-not-be-found-2/
I have followed all the steps and still can not get the app to respond.


Josh

  • Support Staff

December 11, 2018 at 6:36 am

Hi,

May I ask, what are the contents of the site’s .htaccess file? Feel free to post those in a private reply.


Kevin Young

December 11, 2018 at 1:56 pm

This reply has been marked as private.


Josh

  • Support Staff

December 11, 2018 at 3:27 pm

It looks like some housekeeping is in order there. One reason being there are duplicates of some of the rewrite rules there. Quite likely there is at least one rule in the mix that’s not allowing the Authorization headers to pass from the app when it tries to connect to your site. It’s a guess to know which rules there would affect this. Since it’s looking like your site has the Bullet Proof Security plugin, a good place to start with troubleshooting this would be to go to the BPS plugin’s settings, and set it to remove its custom .htaccess rules. Then test the app to see if removing the BPS .htaccess rules makes any difference.

Viewing 3 reply threads

The support post ‘App error message Requested resource could not be found (3)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso