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App Credentials Mismatch

Posted: May 17, 2023 at 11:14 am

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gmilne80

May 17, 2023 at 11:14 am

Hi,

Although it was working fine earlier I am now getting a Credentials Mismatch warning when using the event espresso app and trying to log in. It’s doing it on both iOS and android versions with any user account.

Only changes I’ve made to the site recently was updating to the newest version of WordPress and updating event espresso to 5.05 from 5.03.


Tony

  • Support Staff

May 17, 2023 at 12:45 pm

Hi there,

The apps communicate with the site via the rest API and based on your other thread:

https://eventespresso.com/topic/change-event-ticket-selection/#post-343353

Those routes are throwing fatals, which will then throw an error in the app. If its throwing the fatal when trying to log in you’ll get a credentials mismatch error as the request errors.

Fix the issue on the REST API should fix this, if not we can investigate further.

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