Support

Home Forums Event Espresso Premium An error… you need to select a ticket quantity…

An error… you need to select a ticket quantity…

Posted: March 10, 2016 at 8:41 pm

Viewing 3 reply threads


RickWeir

March 10, 2016 at 8:41 pm

Refer to https://eventespresso.com/topic/no-error-message-when-ticket-quantity-is-not-selected/

I have this exact problem and it doesn’t look like it was ever resolved. EE4 is integrated into my theme (see fpacctrademission.com). When no ticket quantity is selected, clicking the Register button simply reloads the page. After that, when you select a ticket quantity, the next page displays the error message saying you need to select a ticket quantity.


Josh

  • Support Staff

March 11, 2016 at 9:28 am

Hi Rick,

It looks like there is going to be a little more work to integrate EE4 into the homepage of your theme. The necessary scripts aren’t loading there. You’ll find that there are no issues if you use the ticket selectors from the single event Custom post type posts like this one:

http://fpacctrademission.com/events/fpacc-trade-mission-medical-missions/

One thing you could try here is use the ticket selector embed code (which will display each of those ticket selectors from within their own iframes).


RickWeir

March 11, 2016 at 9:41 am

Thanks Josh. I actually like the look of the iframe better. The app behaves a little better too. Now when I do not select a quantity and press “Register” it does nothing. If I could get an error message now, it would be perfect.


Josh

  • Support Staff

March 11, 2016 at 12:26 pm

I’m sorry, the error notices are not available when using the ticket selected iframe embed code.

Viewing 3 reply threads

The support post ‘An error… you need to select a ticket quantity…’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso