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Eleven8s
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September 26, 2017 at 12:48 pm
An error has occurred:
The messages were not generated. This could mean there is already a batch being generated on a separate request, or because the selected messages are not ready for generation. Please wait a minute or two and try again.
I followed all of your instructions and I am still getting this error. All of my settings are correct.
HELP!
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Tony
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September 26, 2017 at 12:52 pm
Hi there,
Can you let us know which instructions you have followed, please?
When are you getting that error?
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Eleven8s
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September 26, 2017 at 12:52 pm
the test emails are coming in… but not the emails from the Message Activity area.
Also, the event is not creating a user… SMH
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Tony
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September 26, 2017 at 12:55 pm
the test emails are coming in… but not the emails from the Message Activity area.
Have the email sent but are not being received or they not sent?
Do you see the messages in the activity list with a green bar to the left?
Also, the event is not creating a user… SMH
Have you installed the WP user Integration add-on and configured it to do that on the event? – http://take.ms/U5W8I
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Josh
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September 26, 2017 at 12:56 pm
Those instructions you followed were?
Events shouldn’t be creating users, but maybe you can explain a bit more about what you mean by that.
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Eleven8s
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September 26, 2017 at 1:04 pm
Tony,
NEW USER EMAIL: So, I sign up with my personal email for an event. I do not get an email nor do I get a new user has been created email.
ADMIN: The Admin gets the email about a new registration notification.
The messages in the activity area are green.
I have installed the WP User Integration.
Hey Josh,
The instructions I followed were from this post:
https://eventespresso.com/topic/emails-are-not-being-sent-out/
[CO_FORMATTED_EMAIL] change to [CO_EMAIL]
[EVENT_AUTHOR_FORMATTED_EMAIL] change to [EVENT_AUTHOR_EMAIL]
[ESPRESSO_ADMIN_FORMATTED_EMAIL] change to [ESPRESSO_ADMIN_EMAIL]
Those settings are all correct.
Thanks guys!
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Eleven8s
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September 26, 2017 at 1:21 pm
A little more background…
User Integration Settings (WP User Integration Add-on)
Default setting for Login Required on Registration. No
Default setting for User Creation on Registration. Yes
Default role for User Creation on Registration. Subscriber
Always sync contact information with WP user profile? Yes
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Josh
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September 26, 2017 at 3:33 pm
You mentioned that you got the email when you clicked on the Test button. So it may help to go to Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.
You can also install this plugin to verify whether the mail actually gets sent or not:
https://wordpress.org/plugins/wp-mail-logging/
It’s important to discern whether the emails are actually not getting sent, or if they’re actually getting sent, but not received. If you find that they’re getting sent, can you check to see whether the emails are getting trapped in the spam folder?
In most cases, setting up a third party service to deliver email will resolve email delivery issues. The built-in mail servers (especially those that are used for shared hosting accounts) can be unreliable. We recommend using a service like Mandrill, Postmark, or any of the other services listed in our documentation for sending transactional email. More info here:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
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Eleven8s
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September 27, 2017 at 11:39 am
AH HA – figured it out… as you stated wp_mail is slow!
got a mailgun account and now its solved.
Thanks!
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