Support

Home Forums Event Espresso Premium An error has occurred: First Name is a required field

An error has occurred: First Name is a required field

Posted: December 8, 2015 at 7:49 pm

Viewing 2 reply threads


J

December 8, 2015 at 7:49 pm

In Firefox 42.0 on a PC there was a recurring registration problem.

We have multi event registrations set up which have a popup window after you add an item to cart. This works well in Chrome and IE, butin Firefox it sends me to the /events/ page instead of the popup window that came up with the other 2 browsers.

That may not be a problem but when I go to the registration form and fill it out completely it gives me a error message that I didn’t have a first name in there. Very bizarre. Any ideas why that would happen? Checked multiple times and keeps happening.


J

December 8, 2015 at 7:50 pm

http://www.combatcon.com/2016-2/register


Tony

  • Support Staff

December 9, 2015 at 3:24 am

Hi J,

I’ve just ran through a registration on Firefox without any of the mentioned issues.

Could you provide the full steps you are using (tickets selected, qty selected etc) so I can see if I can reproduce this please?

Viewing 2 reply threads

The support post ‘An error has occurred: First Name is a required field’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso