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all-registrations-are-going-to-payment-pending after successful transaction…

Posted: October 26, 2015 at 2:15 am

Viewing 8 reply threads


Jerome Tan

October 26, 2015 at 2:15 am

Hello EE4 Team,
I am having issues with PayPal and ipay88 transactions staying pending after successful transaction. i want something like after successful transaction its automatically approved..


Lorenzo Orlando Caum

  • Support Staff

October 26, 2015 at 11:19 am

Hi Jerome,

You mentioned iPay88 which has not been released in our store yet.

Are you using an up to date version of Event Espresso 4 and could you confirm that your IPN is on in your PayPal account:

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/#paypal


Lorenzo


Jerome Tan

November 8, 2015 at 7:30 am

Hi Lorenzo,
is it possible to send ticket automatically when payment received..


Lorenzo Orlando Caum

  • Support Staff

November 8, 2015 at 10:50 am

Hi Jerome,

That should happen automatically if the ticketing add-on is installed and activated. This is because it introduces a ticket notice email.

We did not see feedback on our earlier question on PayPal. Could you please share feedback as that will be helpful for troubleshooting.

Are you using an up to date version of Event Espresso 4 and could you confirm that your IPN is on in your PayPal account:

https://eventespresso.com/wiki/ee4-changelog/

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/#paypal


Lorenzo


Jerome Tan

November 10, 2015 at 8:23 am

Hi Lorenzo,
I installed ticketing add-on and activated, but it does not send any ticket to primary registrant. and am also trying with free event it does not work.


Tony

  • Support Staff

November 10, 2015 at 8:54 am

Hi Jerome,

Can you go to Event Espresso -> Messages.

In that list find the ‘Ticket Notice’ message type. Does it show the the ‘Registrant’ link in blue like this – http://take.ms/8PY3g


Jerome Tan

November 10, 2015 at 7:40 pm

Hi Tony,
yes.the Registrant link in blue color..
registrant_link_color


Tony

  • Support Staff

November 11, 2015 at 3:19 am

Can you link me to a test event I can register onto please?


Lorenzo Orlando Caum

  • Support Staff

July 14, 2016 at 8:48 am

Hello,

A payment gateway add-on for iPay88 is now available.

iPay88 allows you to accept credit and debit card payments and is available to merchants (event organizers / event admins) in Malaysia.

You can view the documentation for this add-on here:

https://eventespresso.com/wiki/ipay88-payment-gateway/

If you have any questions about iPay88 for Event Espresso 4, then please create a new support post in our support forums:

https://eventespresso.com/support/forums/


Lorenzo

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