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All registrations are going to payment pending

Posted: August 25, 2015 at 10:18 am

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Lisa Jansen Thompson

August 25, 2015 at 10:18 am

We have never had a problem with our payments before. The only difference for this event is we have 3 payments (Early Bird, Regular, and Late). However all of our registrants are going to the “payment pending” category and are not receiving their invoice/pdf.


Tony

  • Support Staff

August 25, 2015 at 12:28 pm

Hi Lisa,

Have you recently made changes to the site (between when it did work and now does not) installed security or caching plugins etc??

Which payment gateway are you using?

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