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affiliate program not tracking sales

Posted: May 7, 2013 at 9:34 pm


hbulos

May 7, 2013 at 9:34 pm

Hi, I’m using iDevAffiliate as my affiliate program. It used to work well with Event Espresso before but now it’s not able to track sales and therefore does not credit commissions for my affiliates.

The code for the tracking pixel is in the payment_overview.php file as well as the confirmation/thank you page.

The registration id will be in $att_registration

The amount paid is in $total_cost (I also tried $amount_pd but that also didn’t work)

Here is the code:

<img alt=”” src=”http://www.iluvlearning.com/idevaffiliate/sale.php?profile=72198&amp;idev_saleamt=<?PHP echo $total_cost; ?>&amp;idev_ordernum=<?PHP echo $att_registration_id; ?>&amp;idev_option_1=<?php echo $fname. ‘ ‘ . $lname; ?>&amp;idev_option_2=<?php echo $payment_status; ?>” width=”1″ height=”1″ border=”0″ />

 


Dean

May 8, 2013 at 4:05 am

Hi,

I am assuming you updated and then the issues arose? If so it might be due to changes we made. We do not support iDevAffiliate integration by default.

In version 3.1.32 the payment overview template, the registration ID is held in the $registration_id variable and the event cost is held in the $total_cost variable

I dont think this has change for some time, but I havent checked.

Is there any other information you need?


hbulos

May 8, 2013 at 8:37 pm

Hi, I just want to confirm if the registration ID is $registration_id  (as you mentioned) or $att_registration_id (as in the payment_overview.php file) and if the event cost is $total_cost or $event_cost?

Because I’ve tried all combinations and nothing worked.

Also, I placed the tracking pixel on both the payment_overview.php and payment confirmation page (http://iluvlearning.com/thank-you/) — does this pose any problem?

Hope you can help. Thanks!


Dean

May 9, 2013 at 5:36 am

Hi,

Using this


Will display (for testing purposes) the total cost and reg id when used in both the payment_overview.php (after payment confirmed) and payment_page.php (where the payment gateways are), so yes these are correct.

Also, I placed the tracking pixel on both the payment_overview.php and payment confirmation page (http://iluvlearning.com/thank-you/) — does this pose any problem?

I cannot say for certain, but it shouldnt as you are only passing variables to the script.

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