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Advance Queries on Modifying Invoice and Multiple Date and Time on Evnet

Posted: May 30, 2017 at 11:24 pm

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Alana

May 30, 2017 at 11:24 pm

Regarding Multiple Dates and Times:

Point 1:
They should be able to add multiple dates and times to an event, as per this link: https://eventespresso.com/features/multiple-dates-times-per-event/.

They have tried to do this in a test event, called “test webinar” but it’s not working. When adding another date and time, only the new ticket type is visible on the fronted, but not the actual date or time.

We have customize the Single Event page. Is this due to modification of single event page code?

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Regarding Custom Invoice Number:

Point 2:
The team require editable invoice numbers e.g. International Women’s Day held 17 March shown as IWDSYD0317

Is this possible? How?


Tony

  • Support Staff

May 31, 2017 at 4:27 am

Hi there,

They have tried to do this in a test event, called “test webinar” but it’s not working. When adding another date and time, only the new ticket type is visible on the fronted, but not the actual date or time.

Each datetime can be considered another ‘instance’ of the event.

If you want users to register onto specific datetimes you need to create a ticket assigned to that datetime, have you done that?

In the example you linked to, if you want users to be able to register onto each of those datetimes separately you would have 4 tickets in the event.

Can you link me to the event so I can view how you have it set up? We don’t know if it is due to the customizations as yet as we don’t have enough information.

The team require editable invoice numbers e.g. International Women’s Day held 17 March shown as IWDSYD0317

Currently the invoice number is the transaction number which you can not edit.

However is this number to display on the Invoice itself and is the format:

IWDSYD[invoice-number]17?

If so you could create a custom template and set it to use: IWDSYD[TXN_ID]17

Which would look something like this – http://take.ms/Smikn
(I added the dashes to give a visual separator for the invoice number, you can remove thos)

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