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Devaraj
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May 23, 2016 at 9:14 am
We are still recieving these.
In the Approved Registrations in the EE Messages section there is are 2 Registrant types:
__________________________
Recipients: Event Admin |
Primary Registrant |
Registrant
__________________________
It appears that EE4 is sending emails to our admin email from both Registrant types after a successful Registration. I setup 2 different formats for each type and receive them both.
The other message templates do not have the extra “Registrant” type.
Each email has a different ID number in my outgoing email log
Can I somehow turn off the email notifications for the secong “Registrant” template?
Thanks!
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Josh
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May 23, 2016 at 3:44 pm
Yes, you set the To: field for the Registrant template to be blank.
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Devaraj
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May 23, 2016 at 4:01 pm
Yes, I had deleted that and still seems to happen…
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Tony
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May 24, 2016 at 6:35 am
Hi there,
What shortcode is being used within the Event Admin ‘To’ field please?
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Devaraj
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May 24, 2016 at 6:37 am
Hi Tony
[CO_FORMATTED_EMAIL]
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Josh
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May 24, 2016 at 10:12 am
Do you have any plugins set up to cc: all emails sent from WordPress to the admin?
or
Is the email being routed through a gmail account where these messages are set to forward to the inbox?
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Devaraj
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May 24, 2016 at 11:03 am
Admin emails arrive direct from our site.
I use WP SMTP as the only email affected plugin.
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Josh
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May 24, 2016 at 12:42 pm
That might be it then. I wonder if you were to switch to use a transaction email service if that’d fix the issue for you.
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Devaraj
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May 24, 2016 at 12:58 pm
Ok, will check it out, thanks, I have your list from before…..
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