|
Lino Stavole
|
September 20, 2014 at 2:52 pm
This is annoying “Support staff content cannot be viewed without the necessary product purchases”
How then are you supposed to utilize the search function if you cannot view an answer?
Any ways. I would like to get event expresso and am currently using the free version. But now people can reserve space for an event but I never know until i check. Can I get notifications of reservations and eventual payments?
|
|
Lino Stavole
|
September 20, 2014 at 2:53 pm
sorry …I want to be notified of responses so I had to comment in order to select that option
|
|
Dean
|
September 22, 2014 at 12:32 am
Hi Lino,
How then are you supposed to utilize the search function if you cannot view an answer?
We are currently considering opening up the documentation to make this easier in the future.
Regarding the notifications, you should be receiving them already even in the free version.
Can you make sure that normal emails are going out ok, by using this plugin https://wordpress.org/plugins/check-email/
|
|
Lino Stavole
|
September 22, 2014 at 10:13 am
hello,
1.thank you for responding
2. thanks for working on the search function
3. thanks for looking into my particular issue too
I downloaded and installed the plugin and was able to send and receive an email sent from my account.
I have an email log installed too and could see that people registered for the class but were not sent notification that they registered. I also know that I did not receive notification that they registered.
Now, the caveat is that they did not pay. they did not want to go through paypal (currently working on integration of virtual merchant gateway)
Do they have to pay in order for anyone to get notifications?
I thought they would at least get a registration email
|
|
Lorenzo Orlando Caum
|
September 22, 2014 at 10:44 am
Hi Lino,
If you are having trouble receiving emails as the site admin or event author, then please setup a transactional email service such as Mandrill or Postmark app:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
Regarding general email notifications for attendees/registrations — by default, those are sent after a payment is received.
You can adjust the setting in the General Settings page for Event Espresso within your WordPress dashboard:
http://cl.ly/image/3P063I1u3p1R
—
Lorenzo
|
