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Added by Admin, Unable to Pay via PayPal

Posted: November 21, 2014 at 10:37 am

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Tanessa Daw

November 21, 2014 at 10:37 am

WordPress 4.0.1, Event Esprsso version: 3.1.36.6.P, new installation, reg page: http://playfulpeople.net/event-registration/?ee=4

Registration opened Tuesday night, had an issue with WordPress settings/mobile caches that wasn’t allowing people to register. I went in as Admin and started registration for ~30 participants, had to go in and change ticket price for each of them from 0 to $300. One participant has been able to complete registration form but cannot pay, every time they click to pay they get the “Thank You” page. Registration ID: #546c2236975cb5.59812960. How do I help this person get to the payment page?


Lorenzo Orlando Caum

  • Support Staff

November 21, 2014 at 12:39 pm

Hi Karen,

Could you please setup no-cache rules for your caching plugin?

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/


Lorenzo

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