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John Bottini
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December 22, 2016 at 3:57 pm
Hello,
A while ago I wrote in about an ‘Add to Calendar’ shortcode for registrant emails. You kindly replied in this post: https://eventespresso.com/topic/add-to-calendar-in-email-templates/. Unfortunately, this shortcode is only working when I send test emails through the backend, and is not working when I complete a purchase. I have it added within [DATETIME_LIST] block of the the Registration Approved template for both Primary Registrant and Registration.
Could you please offer any assistance in getting this working?
Thank you!
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Josh
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December 22, 2016 at 4:32 pm
Can you explain what you mean by “not working”? Specifics will help.
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John Bottini
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December 27, 2016 at 7:17 am
Hi Josh,
It it not printing any text, just a blank line.
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Josh
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December 27, 2016 at 10:55 am
Can you copy and paste the exact contents of the
[DATETIME_LIST] block of the the Registration Approved template here so we can investigate?
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John Bottini
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January 3, 2017 at 9:07 am
Hi Josh,
Thank you for your help! I did not realize that when you click ‘Create New Custom’ from the notifications section of the event edit screen that it does not automatically assign the new template to the event, and you have to then select the template from the dropdown. So, I wasn’t seeing the proper template in my testing. It’s working now, thanks!
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