Support

February 16, 2017 at 11:11 am

Current version installed: EE4 Version 4.9.8.p, Promotions (EE4.8+) Version 1.0.8.p, Event Espresso – WP Users (EE4.6+) Version 2.0.11.p, Event Espresso – Events Table View Template (EE 4.4.9+), Event Espresso – Calendar (EE 4.3+)

Furthermore.

I bought into this solution as it had Groupon/dealsite compatibility. I have to deduct the amount paid at Groupon from the total. The deduction after tax does not work for me

I have two pricing models:
(Visible to all people who go to the retail page)
At regular retail : qty x base price $72.95 + 10.95 surcharge= subtotal x 13% tax = qty * ($10.91 per person + (72.95 +10.95))

If a Groupon/dealsite buyer:
At the voucher price the HST like anything else based on the sale price in other words the voucher price.
Groupon price: $42

($42 flat voucher + 10.95 admin surcharge) x 1.13 tax = $59.83 total
Now minus $42 paid at Groupon website:
59.83 -$42 (Groupon payment) = $17.83 (final total/charge to the customer on the Event Espresso website)

February 16, 2017 at 1:41 pm

Hi.
On my site they need to pay an admin fee surcharge plus tax, in addition to the tax on the amount they paid on Groupon.
So, what you’re selling isn’t actually a true purchase then it’s just a credit towards the purchase of a ticket, and they have to finish paying the balance before they officially purchase. Sounds like to me that you need to send people a coupon code worth the value of what they paid through Groupon to finish registering.

>> I do use coupon code, but the coupon needs to discount after tax and surcharge, but that is not working for me in this edition of EE4.

I need to be able have one user account but several different people use it
I’m not sure what that means. I don’t think WordPress supports accounts with sub-accounts.

>> I need dealsite (Groupon) people to go to a webpage that is automatically logged in and then I only want the dealsite customer to see tickets with the WP User role of “subscriber” or a custom WordPress role. The coupon would be applied at the end and would deduct like a deposit was taken. If you have support for deposits also, that could work if the coupon code cannot be fixed.

February 22, 2017 at 10:28 am

Hi Garth.

Thanks for responding, but your answer is not detailed enough to explain how I can apply the promotion discount after the total price (subtotal + admin * tax) is calculated. The feature was there in versions that I have installed but did not work. Below are the versions and my question again for your comment and specific reference.

Current version installed: EE4 Version 4.9.8.p, Promotions (EE4.8+) Version 1.0.8.p, Event Espresso – WP Users (EE4.6+) Version 2.0.11.p, Event Espresso – Events Table View Template (EE 4.4.9+), Event Espresso – Calendar (EE 4.3+)

>> I do use coupon code, but the coupon needs to discount after tax and surcharge, but that is not working for me in this edition of EE4.
I need to be able have one user account but several different people use it
I’m not sure what that means. I don’t think WordPress supports accounts with sub-accounts.

February 26, 2017 at 10:38 pm

>> I do use coupon code via the latest version of EE4 Promotions, but the coupon/promo code (percentage) needs to discount after tax and surcharge, but that is not working for me in this edition of EE4.
I need to be able have one user account but several different people use it.

$39.00 base price
$10.95 Admin Fee (Surcharge)
—————–
$49.95 sub without taxes
13% Taxes = $6.49
69.09% discount after tax

I need the calculation to work like this:
($39 + $10.95) x 1.13 = 56.44 -(56.44 x 69.09%) = $17.44

Here are the screen captures showing the Promotion Settings and Checkout output:
http://jubileequeencruises.ca/EEdocs/EEV4.9.31P-1.JPG
http://jubileequeencruises.ca/EEdocs/EEV4.9.31P-2.JPG

Event Espresso – Version 4.9.31.p
Event Espresso – Promotions (EE 4.9.10+),Version 1.0.10.p

February 26, 2017 at 10:46 pm

Please view the previous two comments posted at least in order to provide a full response. I really need your support on this promptly. Thanks.

March 3, 2017 at 2:02 pm

Thanks for the screenshot. But it does not calculate the way I want. I need the calculate the tax based on $39.00 per ticket + 10.95 surcharge per ticket and then deduct the $39.00 per ticket (equal to 69.1 or 69.09%). The problem is the tax needs to report based upon the ticket price of $39.00, not based upon $15 or so. This is because of Groupon (dealsite ticket pre-payment).

March 3, 2017 at 4:38 pm

($39 + $10.95) x 1.13 = 56.44 -(56.44 x 69.09%) = $17.44
$49.95 + 6.49 tax = 56.44 – promotion code.
deduct $39.00 (per ticket) or 69.09%

I need to see the original price, the surcharge, the tax ($6.49), subtotal of 56.44 then the discount applied of 69.09% ( which is $39.00) the ending amount is $17.44.
So I need to see the tax at (on the initial subtotal of $49.95) which is $6.49 = 56.44