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Couples In Step
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December 5, 2017 at 7:02 am
Message is: A new version of Event Espresso is available. View What’s New with version 4.9.53.p. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now. What does it mean by that?
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Josh
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December 5, 2017 at 7:21 am
Hi there,
I checked into this and it turns out that your account key is being used on two different domains, one of them is a wpengine.com domain, and one other domain.
These are:
retreats.staging.wpengine.com
http://www.couplesinstepretreats.com
You’ll be able to update after you remove the key from one of the sites, then you can request a key reset from your account page. When you remove the key from one of the sites, you’ll go to Event Espresso > General Settings, then blank out the license key field and save.
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Couples In Step
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December 5, 2017 at 7:54 am
Thanks!
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