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503 service not available

Posted: January 31, 2015 at 3:13 am

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dreamwoman12

January 31, 2015 at 3:13 am

Cant log into ipad… keep getting 503 service unavailable error


Tony

  • Support Staff

January 31, 2015 at 6:18 am

Hi Deborah,

Which version of Event Espresso are you using?

Currently the ticketing app is only compatible with EE3 and you also need to install the JSON API Add-on


dreamwoman12

February 2, 2015 at 4:08 pm

using Event Espresso – 3.1.36.6.P … and the json api add-on is installed… when I go to my site/espresso-api/v1/events/public.pretty_json everything is ok… The current error when I log into ipad is 403- forbidden..


dreamwoman12

February 2, 2015 at 4:10 pm

also dates default to 1969 and there is a December 1969 test event on my event registration page that I cant find where to delete..


Lorenzo Orlando Caum

  • Support Staff

February 3, 2015 at 8:47 am

Hi, are you using a user role of administrator or Espresso master admin when you are trying to login to the mobile app?


Lorenzo


Josh

  • Support Staff

February 3, 2015 at 9:05 am

re:

also dates default to 1969 and there is a December 1969 test event on my event registration page that I cant find where to delete..

It sounds like something is interfering with the calendar datepicker’s date format. When you input a date for an event, please check that the format is YYYY-MM-DD. If there’s another plugin or a theme function that is changing the format on the fly, you’ll see the incorrect dates.

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