Recommendations after upgrading from Event Espresso 4 Decaf to Event Espresso 4

The regular version of Event Espresso 4 includes more message templates and shortcodes for the messages system. It is recommended that you reset some of your templates so they are up to date.

Note: this removes any customizations from the message templates.

Reset Message Templates for Event Espresso 4

Login to your WP-admin (WP Dashboard) and then look for Event Espresso in the admin menus. Then click on Messages. Then click on the Settings tab. Use the toggle to turn the messages system off. Then toggle it back on.

Now go to the Default Message Templates tab. We’ll need to reset the following message types:

  • Receipt
  • Invoice
  • Payment Received
  • Refund Issued
  • Registration Approved
  • Not Approved Registration
  • Registration Pending Payment

Look for the Screen Options in the top right area of your screen and click on it. Then look for the Pagination option and raise it to a higher value such as 20 and click on Apply to save changes and your screen will refresh and you’ll see all available message types on the page.

Now look for the Receipt message type and click on the HTML link. This will take you to the messages editor. Click on the Reset Templates button and then confirm. Then click on the Default Message Templates tab which appears at the top of the screen.

Now look for Invoice and then click on HTML. Click on the Reset Templates button and then confirm. Then click on the Default Messages Templates tab which appears towards the top of the screen.

Now repeat the step above for the remaining message types: Payment Received, Refund Issued, Registration Approved, Not Approved Registration, and Registration Pending Payment.

watch-a-video

Be sure to toggle full screen in the bottom corner of the video.

 

Notes: in the video above we cover how to reset the message templates for Event Espresso 4. Be sure to reset the ones that are mentioned in the list at the beginning of this article.

 

 


Need more help?

  • Browse or search for more information on this topic in our support forums. Customers with an active support license can open a support topic and get help from Event Espresso staff.
  • Have an emergency? Purchase a support token and get expedited one-on-one help!
  • Go back to documentation for Event Espresso
Event Espresso