Support

August 10, 2017 at 3:30 pm

Also Josh, will deactivating this would some of these people actually create multiple accounts, thus creating issues for them in the future?

August 14, 2017 at 12:12 pm

Hey Josh,

I just have to share my client’s comments . . . I hope you can help me best deal with his complaint, even possibly using the existing plugin as is . . . Was there the change he is addressing?

when we discovered the toggle switch for turning off “Login Required”. It seems that worked until now. What has changed? Did one of the updates change something? Requiring a member to login confirms that they are entitled to “member” rates, however, sometimes there’s a lag in getting updated member status from the International and that could cause a glitch at time of registration. I just don’t understand why we can’t offer a simple unencumbered registration experience. This is really blowing my mind! Ultimately, I will not approve throwing any more money at it, nor wasting any more of your time. To me, this seems so simple…a toggle switch to turn the function on…or…off. The switch is broken!

Therefore, we need to post explicit instructions at the beginning of the registration page that everyone must register themselves. Oh wait a minute…that renders the multiple registration purchase option useless. Requiring registrants to give their password to a third party, so that third party can register them is preposterous! The way I see it, we may have to disconnect Event Espresso from Member Press. Event Espresso would be used solely for event registration and management. Member Press would be used for just membership related issues. It’s a shame there’s no easy way to have them work together to do what WE want them to do, without creating a huge programming issue. IMO, the system we have is flawed.

What is our nuclear option? Disconnect the two plugins?
Craig

August 15, 2017 at 11:12 am

Josh, I am siting with the client Craig right now. He is OK with pricing available to the public and members . . . they are using an “honor” system.

Do I add the code to functions.php? Or do you recommend making a clean php file and uploading it by ftp? Is there supposed to be a php closing tag on the code you sent me?

Thanks again for your help. You’re right, we don’t know this very well, only setting up events once every few months and we didn’t see to run into this issue when trying to sign up 3 people at a time. So there is still the question, if we wanted to do multiple sign ups and all the attendees are already in the database, it sends an error message requesting us to login, then the other two members can’t be processed. So we are kind of forced to forgo the login whenever we want to do multiple attendees. Or am i still missing something?