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Your support license key is only valid for one domain at a time

Posted: June 12, 2021 at 1:57 pm

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HC4Wb

June 12, 2021 at 1:57 pm

We had used the Event Espresso plugin on an older website

but we are no longer using at that domain. we have a new website that we are using the plugin on.

This is a temp domain name until we have the real domain live.

We received this message Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains. Please log in to your Event Espresso account to manage your Support License Keys, or if you have concerns, please Contact Us.

What do we need to do?


Tony

  • Support Staff

June 14, 2021 at 4:00 am

Hi there,

I’ve reset your license key which should remove the above notices, when you domain changes again you’ll likely get the same error.

Just go to your account page and click request reset next to your key. Once that has processed it will remove the notice from your site again.


HC4Wb

June 14, 2021 at 8:39 am

OK thanks!

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