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Oguzhan Altun
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April 12, 2017 at 4:51 pm
Hey there,
I’ve got an everything license. My key has been renewed recently, and now I get the “Support License Key is invalid” message.
Thoughts?
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Oguzhan Altun
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April 12, 2017 at 4:53 pm
it could also be because of my staging website, which uses the same code as everything is copy / pasted there. If that’s the cause, could you let me know how I’m supposed to keep the EE4 plugin within the staging website ?
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Lorenzo Orlando Caum
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April 12, 2017 at 7:03 pm
Hello,
Your support license has been reset.
You can remove the support license key from the staging site and then manually update it as needed by removing the current plugin and then uploading and activating a new version which you can get from your account page.
Go to the WP dashboard for the live site and then go to Event Espresso –> General Settings and save changes.
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Lorenzo
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