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Brian
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February 1, 2017 at 7:38 am
Just got another complaint from a customer. Here’s the complaint, and he really is shouting at me:
NOW FILLED IT OUT AND THEN WENT TO PAY AND IT SAID AN ERROR OCCURRED …” YOUR FORM DATA COULD NOT BE APPLIED TO ANY VALID REGISTRATIONS
This problem is spurious and has been happening since I installed this system several years ago. There doesn’t seem to be any solutions recommended in the forum.
EE4: 4.9.26.p
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Josh
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February 1, 2017 at 9:20 am
Hi Brian,
Fix #1: You can increase the amount of memory available for WordPress by following this guide:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can use an [FTP client][1] and [a text editor][2] to edit the site’s wp-config.php file:
[1]: http://codex.wordpress.org/FTP_Clients
[2]: http://codex.wordpress.org/Editing_Files#Acceptable_External_Editors
Also, (#2) you can try the setting that encodes the registration session data. This can prevent fatal errors on some servers. It’s recommended to try this setting during off-peak registration times just in case your server doesn’t allow using base64encoding (some of the cheaper shared hosts don’t). You can set Event Espresso to encode session data by going to Event Espresso > General Settings > Admin Options and set Encode Session Data to Yes, then save. After you save this setting, it’s important to test a registration to make sure your server supports encoding data.
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