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Finn Nielsen-Friis
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June 14, 2015 at 1:20 am
YESTERDAY
1) After selecting tickets and clicking the button “Register now” for the event
http://www.axcademy.com/events/class-in-management-reporter-for-microsoft-dynamics-ax/
, I got the infamous “You need to select at least one event before you can proceed with the registration process.”
2) Reading a lot of posts, I contacted WP-engine to exclude some pages from being cached.
3) WP-Engine fixed that very quickly
4) Me re-testing, and it worked
TODAY
1) Me re-testing, and it doesn’t Work
2) Contacted WP-Engine just to reconfirm that the pages are still excluded from caching – which they are
3) I am lost
Please provide some ideas – or perhaps just the solution 🙂
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Dean
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June 15, 2015 at 1:34 am
Hi,
Are all of these pages definitely added to the no cache rules?
/events/
/registration-checkout/
/transactions/
/thank-you/
/registration-cancelled/
We have seen it before where one or two got missed off.
Has the cache been purged after adding the pages to the no cache rules?
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Finn Nielsen-Friis
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June 15, 2015 at 9:27 am
Yes, I even double-checked with WP-Engine after still experiencing the error.
Just to make sure (sorry!) which case are you referring to?
Btw. today it actually worked perfectly fine a few times, but now not again…
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Lorenzo Orlando Caum
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June 15, 2015 at 10:17 am
Hi there Finn! I think I found the cause. If you used our no-cache article as a reference, then that is for a new installation of Event Espresso 4.
Your registration checkout page has a different slug:
/event-registration/
Could you double-check the slugs for your critical pages by logging into your WP dashboard and going to Event Espresso –> General Settings –> Critical Pages?
Then please follow up with WP Engine about updating the no-cache / exclusion rules. There is a sample message available here (see second example) that you can copy and paste into a support ticket:
https://gist.github.com/lorenzocaum/b83ef46259062202337d
Again be sure to double-check your slugs for your Event Espresso pages.
—
Lorenzo
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Finn Nielsen-Friis
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June 16, 2015 at 4:40 am
Thanks a lot. It actually seems to work.
I would never have sorted this out myself 🙂
Just to be sure that I didn’t created another “challenge”:
* cloned the old Event Registration to a new page
* renamed this clone to Registration Checkout (and cleared the permalink, so it is now registration_checkout)
* changed the Critical Pages set-up (for Registration Checkout) to the clone
and it does actually seem to work.
Thank you so much for your help!
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