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Neeltje Maxwell
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September 30, 2014 at 9:52 am
I only have one site http://www.stlreia.com and that is the one listed next to my license key. When I press reset license key it wants to charge me $10!! What the heck? I didn’t change anything except bought yet another add on. HELP
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Neeltje Maxwell
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September 30, 2014 at 9:52 am
You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.
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Sidney Harrell
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September 30, 2014 at 10:46 am
Hmm, next to your key, I’m seeing “Not currently activated on any websites”, which is what it says when the key is good, but not activated on an EE install yet. Is it still giving you that error message? Can you try saving the settings on the page where you input your key into EE?
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Josh
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June 1, 2015 at 8:25 am
Hi Neeltje,
I reset the key that’s attached to stlreia.com. You will also need to go into the WP admin for stlreia.com and go to Event Espresso > General Settings and remove the key there.
If that’s not an option you can also request a new key for your account and we can set that up for you.
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