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CasMar
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August 10, 2023 at 5:25 pm
I have a user who all of a sudden lost the ability to edit all events. Every time she tries to edit, “You do not have access to this route.” error message comes up. I have not changed the user roles. For a testing purpose, I created a new role and granted all “ee_” capabilities, assigned the role to the user, and it still doesn’t let her edit the events.
I also went to our website/wp-admin/admin.php?page=espresso_maintenance_settings&action=data_reset and clicked “Reset Event Espresso Capabilities”, but that did not solve the issue. She is not an admin, so she can’t do the same from her account. Do you have any suggestion of what else I can do to resolve this issue?
I use “Members” plugin to manage the roles. Thank you very much for your time.
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Rio
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August 13, 2023 at 8:48 pm
Sorry for the delay,
Can you do this?
https://eventespresso.com/send-login-details/
thanks
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CasMar
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August 14, 2023 at 2:01 pm
Thank you very much for sending me the link. I have submitted the login information privately.
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MikeP
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August 15, 2023 at 10:37 am
I am having the same issue. Please let me know if there was a solution. I use the plugin User Role Editor (for years without an issue), and no settings were changed since the issue started. It seems only administrators can edit events, otherwise other users are receiving “You do not have access to this route” when they click the edit button.
Thanks,
Mike
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abchouston
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August 15, 2023 at 3:20 pm
Same problem on my site. Seemed to start after the EE5 upgrade that I was forced to do because the calendar wasn’t working.
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Tony
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August 15, 2023 at 5:02 pm
Hi there,
I’ve been able to reproduce this and have created a ticket for our developers to investigate further.
The problem is due to one of the capabilities check within core, its a dynamic check based on the route and something is tripping up that check depending on the route.
@tomoe (WilFro)
Your issue is a little strange, the user account you have reference does NOT have the require EE capabilities to edit events. You mentioned this is sudden, but without those capabilities that user shouldn’t have been able to edit the event regardless.
Has that user role been changed recently?
(Note that you can’t currently fix this by editing the capabilities, I’m just trying to figure out how it worked previously with the account you have referenced)
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CasMar
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August 15, 2023 at 6:24 pm
Hi Tony,
Thank you very much for your reply and a separate email. It might be possible that while we were trying to troubleshoot the issue, we could have unclicked some capabilities boxes by mistake (not 100% sure now…). Do you remember which EE capabilities boxes were unchecked?
It was definitely working in the past, so once the issue has been resolved by EE developers, I will create a new user with fresh roles.
Thank you very much for your time.
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zcsiteadmin
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August 16, 2023 at 10:03 am
My editors are experiencing the same issue. No changes in the user roles were made before the upgrade to 5.0.8.p from 5.0.0.p. We use WPFront User Role Editor.
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humanear
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August 16, 2023 at 1:39 pm
Don’t know if anyone has figured this out yet, but elevating the user from “Events Administrator” to “Administrator” um, “fixes” it, but there’s definitely a problem.
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humanear
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August 16, 2023 at 1:41 pm
acch… I see that’s already been discussed. I’m just going to go work on my reading comprehension skills.
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Tony
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August 17, 2023 at 9:47 am
We’ve found the cause for this and have a fix in place for the next version.
It’s currently under testing and if no issues are found well get it packaged up and pushed live ASAP.
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CasMar
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August 17, 2023 at 3:42 pm
Hi Tony,
That is a great news! Thank you for the update. I look forward to the new version.
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