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Wrong Ticket Price

Posted: April 8, 2015 at 12:26 pm

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stampwithsarah

April 8, 2015 at 12:26 pm

I currently have the Event Espresso Decaf and am hoping to upgrade shortly, but before I do I need figure out an issue…I have created an event with two current ticket prices and two future tickets prices. Of the four, on my event registration page, two are doubled. Is this a bug for the decaf and will resolve when I get the full version or am I just showing my lack of blogging/computer knowledge.


Lorenzo Orlando Caum

  • Support Staff

April 8, 2015 at 1:39 pm

Hi Sarah, the prices should not appear doubled for the ticket options. Could you go to this event within your event editor and re-save (click on the save button)?


Lorenzo


stampwithsarah

April 8, 2015 at 3:08 pm

just tried that and now they appear “tripled” 🙂


Lorenzo Orlando Caum

  • Support Staff

April 8, 2015 at 3:22 pm

Hi Sarah, that shouldn’t happen. Could you create and share a temporary login and share through this link?

https://eventespresso.com/send-login-details/


Lorenzo

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