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Biebob
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June 4, 2016 at 4:04 am
Hi,
I get some complaints user are getting an error message while clicking on the print your ticket link in the transactional email. After investigating the website url is without dot . –> http://www.websitebe, it should be http://www.website.be
I did a database search for websitebe, but did not found anything. Mails are sent with php mail function. Is this a bug somewhere?
The link in the mail looks like this
https://www.websitebe/site?ee=ee-txn-tickets-url&token=1-dsfdsfdsf
It should be
https://www.website.be/site?ee=ee-txn-tickets-url&token=1-dsfdsfdsf
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Tony
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June 6, 2016 at 4:53 am
Hi there,
Can you go to Dashboard -> Settings -> General and confirm what is set for your ‘WordPress Address (URL)’?
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Biebob
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June 6, 2016 at 12:49 pm
Of course I checked this. I even did a database query for the wrong url, but no results.
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Tony
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June 6, 2016 at 2:15 pm
The code that pulls in the ticket URL is using get_site_url() directly which is core WordPress function.
If you preview the emails within the messages system do the links show the correct address? (Note the links will NOT actually work even if they do contain the correct address, I just ant to confirm is this is an issue with something filtering get_site_url() or an issue with the emails)
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