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Wrong assignment of a registration and ticket to another person

Posted: March 23, 2019 at 11:18 am

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AkramVignan

March 23, 2019 at 11:18 am

One person who currently registered for our event has now 8 registrations in total. We made a phone call to her. She said she registered herself only once.
Other persons who registered and already paid, received notifications with tickets registered not for their but for her name. Please support! We have the first event already next Monday-Tuesday. Thanks

Best Regards,
Alex


Josh

  • Support Staff

    •

March 25, 2019 at 11:58 am

Hi Alex,

May I ask are the registrations in question being added by the admin? This sounds like a session issue, but there’s very little information to go on with what’s been shared here.
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Updated by Josh 5 years, 8 months ago ago

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