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Kevin Cougler
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April 30, 2015 at 9:40 am
The company address is entered in the Your Organization tab correctly, however, the confirmation receipt after payment that is sent to the client shows a different address from a different country even. Anyone experience this? Any help would be appreciated.
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Tony
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April 30, 2015 at 10:19 am
Hi Kevin,
Can you go to Event Espresso -> Payment Methods -> Invoice.
If it is not activated then please activate it.
Look within the Invoice settings and you’ll find Payee fields – http://take.ms/obTMv
Can you see if the incorrect address is saved there?
If so you can clear those fields, save the settings, de-activate the invoice payment method if you prefer and then retest.
EE should now use your Organisation settings for the address.
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Kevin Cougler
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April 30, 2015 at 11:01 am
That fixed it up exactly as you directed Tony. Thanks very much and thanks for all your help getting my other issue fixed too!
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Tony
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April 30, 2015 at 11:29 am
Your most welcome, Kevin.
I’ll mark this thread resolved, have a great day 🙂
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