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Chris Zander
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February 3, 2015 at 9:45 am
Sometime overnight our registration pages began returning “Nothing in your Queue”.
I turned off all plugins except EE and found that “WordPress HTTPS” seems to be the culprit.
I need to get this working but I have no Idea what has changed, HELP!
After I discovered the problem I updated to the latest version of EE4 but no joy.
I have included a screenshot of my “WordPress HTTPS” settings
Thanks
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Lorenzo Orlando Caum
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February 3, 2015 at 11:03 am
Hi Chris, is your registration checkout page secured?
http://cl.ly/image/201n3i2j0L0k
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Lorenzo
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Chris Zander
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February 3, 2015 at 11:16 am
I had it secured in the page edit form , I added the filter as you show in your picture but the same result.
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Lorenzo Orlando Caum
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February 3, 2015 at 11:24 am
Hi,
Can you provide a link to an event page?
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Lorenzo
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Chris Zander
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February 3, 2015 at 11:28 am
redacted – Event Espresso support team – LOC
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Lorenzo Orlando Caum
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February 3, 2015 at 11:35 am
Hi, it works in Safari as I could see the site activate HTTPS on beginning registration checkout.
What web browser are you using?
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Lorenzo
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Chris Zander
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February 3, 2015 at 11:39 am
Safari & Chrome.
I get the HTTPs to function but once you select a ticket and click “Register now” I get the “Nothing in your Event Queue” -“You need to select at least one event before you can proceed with registration the process.”
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Josh
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February 3, 2015 at 12:40 pm
Hi Chris,
Can you check with your host to see if they have any object caching activated?
Along with that, it may help to be sure that you secure every page on the front end that handles ticket selection, registration, and payments. This is because you have the WordPress admin set to be https, and Event Espresso 4 uses the wp admin ajax functions on the front end. So there are front end pages not loading https, but the wp admin ajax will now always load as https. This will break things in some browsers.
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Chris Zander
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February 3, 2015 at 1:51 pm
I checked with my host and we made sure all caching was off. The issue remains.
What I don’t understand is that we took in several registrations over night but woke to this issue. I haven’t changed anything. but we have been fielding phone calls all day due to this problem.
I have the event registration, Thank you, and Transactions pages secured per EE documentation.
any other thoughts?
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Josh
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February 3, 2015 at 1:57 pm
How about the pages that handle the ticket selection? You add those by added /events/ to the list of pages to secure.
Along with that, any page that has the ticket selector shortcode on it can also be secured.
Then, it’d be good to turn on WP_DEBUG (you can set it to log only) and try a registration and check to see if any errors are thrown. Or you can use this plugin to log errors:
https://wordpress.org/plugins/error-log-monitor/
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