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Wont Install, upgraded PHP but still says i need to upgrade – no Dismiss

Posted: April 6, 2015 at 6:54 pm

Viewing 4 reply threads


dlgmedia

April 6, 2015 at 6:54 pm

Plugin says cant install because on 5.2 php versions.

We are still having issues installing the plugin. Just Host says ” it was already set to 5.4,since the plugin was showing wrong info,led to the issue”

I was previously told i had to have them reset apache and They also said: “We cannot restart Apache,nor it is required.”

please any tips would be appreciated


dlgmedia

April 6, 2015 at 7:06 pm

Core

PHP Version 5.4.39


Josh

  • Support Staff

April 7, 2015 at 7:33 am

Hi there,

Can you install the debug bar plugin and see which version of PHP it reports?


dlgmedia

April 7, 2015 at 11:10 am

thank you, I checked with the debug tool and it still says 5.2. Is there a cache issue or something? both the debug tool and the espresso says 5.2, but the server side page with all the settings shows 5.4…

Thank you


Tony

  • Support Staff

April 7, 2015 at 11:17 am

Did your host not offer other advice into this?

We are still having issues installing the plugin. Just Host says ” it was already set to 5.4,since the plugin was showing wrong info,led to the issue”

This isn’t an issue with Event Espresso but an issue with the server setup, both Event Espresso and Debug bar are displaying version 5.2

Who is your hosting company?

It sounds like the root of the site has a .htaccess rule stating to use PHP5.2

Do you have FTP Access?

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