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Why both "primary registrant" and "registrant" messages being sent same person

Posted: November 28, 2016 at 3:29 pm

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Vauna Davis

November 28, 2016 at 3:29 pm

Hi, I just set up a new event and did a test registration.

I only registered for one person (myself). I got 2 registration approved emails. One for the primary registrant and one for the registrant.

I think it’s confusing – the primary registrant should only get one “registration approved” email, and the registrant email should only go to additional people that the primary registrant signed up. Isn’t that how it should work?

Thank you, Vauna


Josh

  • Support Staff

November 28, 2016 at 3:54 pm

No because the Primary registrant is a registrant.

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