|
lafamiliamedicina
|
November 28, 2013 at 8:59 am
Hey folks,
After a recent update of my license key for Ev.Es. i now can’t access my dashboard. I can see my website just fine and the function/toolbar for WP is present at the top, but clicking any dashboard link resolves to a white screen.
I tried the “rename plugins folder” advice but didn’t resolve the issue.
I tried the “create new admin use/password” code in functions.php file- didn’t resolve it.
I do have a recent back up of my DB in a zip file, but it opens as a backup.sql file. I have no idea how to use that file for restoring via myadminphp.
Any suggestions to resolve this issue before doing a backup reload?
And if i do need to use the backup, how do i use a .sql file to via myphpadmin?
Thanks!
|
|
Tony
|
November 28, 2013 at 12:48 pm
Hi,
There’s a couple of things to try.
Have you enabled WP_DEBUG just edit wp-config.php to include
define('WP_DEBUG', true);
http://codex.wordpress.org/Editing_wp-config.php#Debug
See if any errors are thrown. Often you will find its a memory issue.
Also within wp-config.php again do you see anything along the lines of:
define( 'WP_MEMORY_LIMIT', '128M' );
If not add that also.
You say you renamed the plugins folder, that deactivates all plugins, yet yours are currently active?
|
|
lafamiliamedicina
|
November 28, 2013 at 5:33 pm
Hey thanks for the tips. I did the debug mode in wp-config.php and got the following errors:
Notice: wp_register_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home4/lafamil1/public_html/wp-includes/functions.php on line 3060
Notice: wp_register_style was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home4/lafamil1/public_html/wp-includes/functions.php on line 3060
Notice: class-snoopy.php is deprecated since version 3.0! Use wp-includes/http.php instead. in /home4/lafamil1/public_html/wp-includes/functions.php on line 2966
Any ideas what to do?
And Happy Thanksgiving!
|
|
lafamiliamedicina
|
November 28, 2013 at 5:36 pm
And to answer your previous question re plugins:
I deactivated them but found it didn’t change my problem so i re-enabled them.
|
|
lafamiliamedicina
|
November 28, 2013 at 5:39 pm
FYI: Adding the “define( ‘WP_MEMORY_LIMIT’, ‘128M’ );” line didn’t change the problem.
|
|
Dean
|
November 29, 2013 at 1:55 am
Hi,
The errors aren’t telling us what the problem is but if you have tried renaming the plugins folder then I would suggest renaming your currently active theme folder, so that the site will revert to a default. This will of course change the look of your site, but if it isn’t a plugin then we have to consider the issue is your theme.
|
|
lafamiliamedicina
|
November 29, 2013 at 6:32 am
Dean,
Thanks for the tip. Renaming my theme folder helped me get access to my dashboard.
I did my updates and got the following message:
An error occurred while updating Event Espresso – Multi Event Registration: Update package not available.
Your partners helped get the other Ev.Es. updates to go through, but i don’t understand why this one is not updating.
|
|
lafamiliamedicina
|
November 29, 2013 at 6:42 am
Dean,
I renamed my theme folder back to it’s default and my site and dashboard are working normally now.
THANKS!!!
|
|
Josh
|
November 29, 2013 at 8:29 am
Hi Zach,
I checked your account and it does not have access to the Multi Event Registration plugin. The Personal License does not include this add-on.
|
