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White page for events

Posted: October 22, 2014 at 8:05 am

Viewing 6 reply threads


Toby Staveley

October 22, 2014 at 8:05 am

I haven’t used EE4 for a few months.
I’ve just updated to the latest plugin v.4.4.2
I can access settings fine.
But when I click on events I just get a white screen.

Can you help? thanks

http://www.yellowsubmarine.org.uk/wp-admin/admin.php?page=espresso_events


Toby Staveley

October 22, 2014 at 8:06 am

This may or may not be related but today I used:
https://wordpress.org/plugins/rename-wp-login/

to update my site.


Josh

  • Support Staff

October 22, 2014 at 8:56 am

Hi Toby,

So you are aware, the link you posted to your WordPress admin is only accessible to those who have an admin level username and password. We don’t have that.

You can find out the error that’s causing the white screen by turning on WP_DEBUG. There are instructions on how to turn on debug here:

http://codex.wordpress.org/Debugging_in_WordPress

If you can turn on debugging then let us know what the error is we can point you in the right direction to fix this.


Toby Staveley

October 28, 2014 at 3:13 am

Hello there-

I already have WP_DEBUG set to true but it isn’t giving any message, I’m just getting a white screen…

I can access (as normal); various EE settings pages, venues, prices, registration form, transactions, registrations

I can’t access (white screen): events, events (add new) messages (under Management), .

Thanks,
Toby


Dean

October 28, 2014 at 3:26 am

Hi,

One thing to try is to up your memory limit – http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Also, have you checked your website error logs to see if there is any information there?


EagleCondor

October 28, 2014 at 12:10 pm

Just checked my PHP Error Logs for this morning:
[28-Oct-2014 05:13:08 UTC] PHP Warning: session_start(): The session id is too long or contains illegal characters, valid characters are a-z, A-Z, 0-9 and ‘-,’ in /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php on line 23
[28-Oct-2014 05:13:08 UTC] PHP Warning: session_start(): Cannot send session cookie – headers already sent by (output started at /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php:23) in /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php on line 23
[28-Oct-2014 05:13:08 UTC] PHP Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php:23) in /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php on line 23
[28-Oct-2014 05:13:09 UTC] PHP Warning: session_start(): The session id is too long or contains illegal characters, valid characters are a-z, A-Z, 0-9 and ‘-,’ in /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php on line 23
[28-Oct-2014 05:13:09 UTC] PHP Warning: session_start(): Cannot send session cookie – headers already sent by (output started at /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php:23) in /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php on line 23
[28-Oct-2014 05:13:09 UTC] PHP Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php:23) in /home/eaglecondor/public_html/wp-content/plugins/agreeable/agreeable.php on line 23


Josh

  • Support Staff

October 28, 2014 at 12:25 pm

Does the issue go away if you disable the agreeable plugin?

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