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Which promotion applies to my license?

Posted: November 30, 2015 at 12:44 pm

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Chris Stambaugh

November 30, 2015 at 12:44 pm

Hi,

Even though I’m using EE4, my license information on this site says I’m an EE3 Business License.

Is that what I’d purchase on the Black Friday deal to extend my subscription or would it be something else?

Confusing.

Paul


Seth Shoultes

  • Support Staff

November 30, 2015 at 1:44 pm

Hey Paul,

If you are no longer using EE3, then yes, you should renew with the EE4 Everything license.


Chris Stambaugh

November 30, 2015 at 2:01 pm

That sounds good, but when I choose the EE4 Everything License, it wants to charge me $671.61 (AFTER DISCOUNTS). That doesn’t make any sense to me.

Also, in the past, I’ve paid for licenses for several add-ons like the tableview.

So, I’m not sure why I’d be paying more than I was just buying it as a new user.

Very, very, confused.

Paul


Lorenzo Orlando Caum

  • Support Staff

November 30, 2015 at 2:24 pm

Hi Paul,

The renewal system will attempt to maintain access to existing software. I updated your account to switch you to the new support license for Event Espresso 4.

Try your purchase again and it should go through with the correct discount applied:

https://eventespresso.com/2015/11/save-50-percent-during-only-sale-of-the-year/

Thanks!


Lorenzo

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