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shooin
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May 11, 2021 at 1:11 pm
Hello, when I copy and paste the license code on the website http://www.edgarsrestaurant.com, it goes to a 404 page when I hit the save button. Please advise.
Thanks
Jason
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Tony
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May 12, 2021 at 6:01 am
Hi Jason,
Just to confirm, you are doing this in Event Espresso -> General Settings, correct?
If you empty the license key field and hit save with nothing in it, does it work then?
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shooin
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May 12, 2021 at 6:28 am
yes it goes to 404 page on the save as well with an empty license.
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Tony
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May 12, 2021 at 8:19 am
Ok, so that usually means there either an error being thrown on the request or your host is blocking it.
If you check the server error logs can you see any errors from Event Espresso there? (You’ll usually have a section on your control panel to view any errors thrown on your site)
When you see the 404 page, does it look like a 404 from your site (like THIS) or another 404 page?
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shooin
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May 12, 2021 at 8:31 am
Hello again. I am using elementor so it goes to a elementor 404 page that looks like my site.
this is the peculiar URL – https://edgarsrestaurant.com/wp-admin/admin.php?page=espresso_general_settings
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Tony
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May 12, 2021 at 9:00 am
Hmm ok, can you send me a copy of elementor so I can try and reproduce this locally?
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