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Website falls with the plugin

Posted: October 2, 2014 at 8:44 am

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Alvaro Rattinger

October 2, 2014 at 8:44 am

When we install the plugin website falls, I have the EE4 version, the wordpress version is 4.0 please help me!
My website es katedranet.com


Tony

  • Support Staff

October 2, 2014 at 9:02 am

Hi Alvaro,

What happens when you install EE4, just a whitescreen?

If so you’ll need to activate WP_Debug on the site so and post the error that is being displayed on that page here.

We can then advise on what the issue is.


Alvaro Rattinger

October 2, 2014 at 10:34 am

We didn’t get a white screen. The site was working but it was going down every 2 minutes, from the moment we installed the plugin, to the moment we uninstalled it.


Tony

  • Support Staff

October 2, 2014 at 10:39 am

When you say going down, what actually happened? Was anything displayed at all?

If you can activate both WP_Debug and EE4 once again I’ll take a look and see I can see the cause from there.


Josh

  • Support Staff

October 2, 2014 at 10:46 am

Hi Alvaro,

It may help to check your error logs, but my hunch is your server isn’t configured to run Event Espresso. I would also recommend installing the Event Espresso requirements check plugin to see if your server meets the minimum requirements to run Event Espresso. If that’s not the case, I can advise trying this on a managed host instead something from Amazon AWS.

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