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Webite keeps Deactivting EE plugin

Posted: March 5, 2021 at 9:57 am

Viewing 7 reply threads


mwptsdadmin

March 5, 2021 at 9:57 am

Our site keeps saying, “The following errors have occurred:
There were errors creating the Event Espresso database tables and Event Espresso has been deactivated. To view the errors, please enable WP_DEBUG in your wp-config.php file.
A database error has occurred. Turn on WP_DEBUG for more information.


Tony

  • Support Staff

March 5, 2021 at 10:51 am

Hi there,

Is this a new install or and updated site?

We’ll need to see the error being thrown with WP_DEBUG enabled on the site, do you have FTP access? If so, open up wp-config.php and you’ll see something like:

define( 'WP_DEBUG', false );

Either set that to true:

define( 'WP_DEBUG', true );

Or, replace that single line with this:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug

Then re-activate EE4, does it show you an error message?


mwptsdadmin

March 5, 2021 at 11:08 am

This is what I got.

WordPress database error: [Unknown storage engine ‘InnoDB’]
SELECT STS_ID, STS_code FROM wplm_esp_status WHERE STS_type = ‘registration’

Warning: session_start(): Cannot start session when headers already sent in /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/services/session/SessionStartHandler.php on line 65 Warning: Cannot modify header information – headers already sent by (output started at /home/ashestop/public_html/militarywithptsdevents/wp-includes/wp-db.php:1519) in /home/ashestop/public_html/militarywithptsdevents/wp-includes/functions.php on line 6360 Warning: Cannot modify header information – headers already sent by (output started at /home/ashestop/public_html/militarywithptsdevents/wp-includes/wp-db.php:1519) in /home/ashestop/public_html/militarywithptsdevents/wp-admin/includes/misc.php on line 1310 Warning: Cannot modify header information – headers already sent by (output started at /home/ashestop/public_html/militarywithptsdevents/wp-includes/wp-db.php:1519) in /home/ashestop/public_html/militarywithptsdevents/wp-admin/admin-header.php on line 9

Notice: WPDB AGAIN: Error “Unknown storage engine ‘InnoDB'” while running the same method and arguments as before. Automatically attempting to fix EE Addons DB in /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 2387 Fatal error: Uncaught EE_Error: WPDB Error: “Unknown storage engine ‘InnoDB'” in /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php:2321 Stack trace: #0 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1785): EEM_Base->_do_wpdb_query(‘get_col’, Array) #1 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1801): EEM_Base->get_col(Array, NULL) #2 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Question.model.php(372): EEM_Base->get_var(Array) #3 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/helpers/EEH_Activation.helper.php(1682): EEM_Question->get_Question_ID_from_system_string(’email_confirm’) #4 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-cor in /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 2321
There has been a critical error on this website. Please check your site admin email inbox for instructions.


mwptsdadmin

March 5, 2021 at 11:09 am

And this, WordPress database error: [Unknown storage engine ‘InnoDB’]
SELECT STS_ID, STS_code FROM wplm_esp_status WHERE STS_type = ‘registration’

Warning: session_start(): Cannot start session when headers already sent in /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/services/session/SessionStartHandler.php on line 65 Notice: WPDB AGAIN: Error “Unknown storage engine ‘InnoDB'” while running the same method and arguments as before. Automatically attempting to fix EE Addons DB in /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 2387


mwptsdadmin

March 5, 2021 at 11:12 am

I just got this:

WordPress wordpress@militarywithptsdevents.org via server.ashestophoenix.org
12:06 PM (4 minutes ago)
to shawn

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Event Espresso.

First, visit your website (https://militarywithptsdevents.org/) and check for any visible issues. Next, visit the page where the error was caught (https://militarywithptsdevents.org/wp-admin/plugins.php?plugin_status=all&paged=1&s) and check for any visible issues.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.6.2
Current theme: Sparkling (version 2.4.8)
Current plugin: Event Espresso (version 4.10.10.p)
PHP version 7.3.24

Error Details
=============
An error of type E_ERROR was caused in line 2321 of the file /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php. Error message: Uncaught EE_Error: WPDB Error: “Unknown storage engine ‘InnoDB'” in /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php:2321
Stack trace:
#0 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1785): EEM_Base->_do_wpdb_query(‘get_col’, Array)
#1 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1801): EEM_Base->get_col(Array, NULL)
#2 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Question.model.php(372): EEM_Base->get_var(Array)
#3 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-core-reg/core/helpers/EEH_Activation.helper.php(1682): EEM_Question->get_Question_ID_from_system_string(’email_confirm’)
#4 /home/ashestop/public_html/militarywithptsdevents/wp-content/plugins/event-espresso-cor


Tony

  • Support Staff

March 5, 2021 at 11:17 am

Is this a new install or and updated site?

It’s the same error for all of the above. EE is trying to read data from tables within your database and it’s returning this error:

WordPress database error: [Unknown storage engine ‘InnoDB’]

You’ll need to create a ticket with your host to have them fix this, either InnoDB is not enabled or there and issue with which needs to be fixed. Either way, you’ll need to create a ticket with them to investigate this further for you as its an issue on the server itself.


mwptsdadmin

March 5, 2021 at 11:23 am

It’s been on our website for almost a year now. And I did create a ticket. Thank you for your help I approciate it.


mwptsdadmin

March 5, 2021 at 11:23 am

Appriciate it. Sorry fat thumbs.

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