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Want a way to have Attendees verify their ticket status via the website

Posted: January 9, 2017 at 12:40 am

Viewing 7 reply threads


Brian

January 9, 2017 at 12:40 am

Our attendees (typically 500+ per event) purchase tickets 6 months in advance. While they receive tickets upon registration, they regularly lose them or forget whether they’ve purchased them. I receive dozens of calls and emails as the event gets nearer asking whether they have tickets.

I would LOVE a way for attendees to be able to visit a place on our website where they can verify their ticket status so I don’t have to deal with all these calls.

PLEASE tell me there’s a way I can do this. 🙂


Brian

January 9, 2017 at 12:41 am

Website: http://LeaderhipReg.net


Brian

January 9, 2017 at 12:41 am

Website: http://LeadershipReg.net


Josh

  • Support Staff

January 10, 2017 at 8:30 am

Hi Brian,

There’s a feature included in the WP User Integration add-on for EE4 that allows a logged in user to see all of their past registrations in a list.

https://eventespresso.com/wiki/wp-user-integration/#ee4-my-events


Brian

January 10, 2017 at 10:16 am

Thanks Josh. I already know how to find out whether an attendee has a ticket. I’m trying to find a way for ANYONE to go to a page on the site, type in their name or email address and see if there’s a ticket purchased in their name for the upcoming event. So, essentially, I need a ticket search feature that DOESN’T require people to be logged in


Josh

  • Support Staff

January 11, 2017 at 9:34 am

Hi Brian,

Event Espresso doesn’t actually have a ticket search feature as you describe, but you can use the [ESPRESSO_EVENT_ATTENDEES] short code to display lists of attendees:

https://eventespresso.com/wiki/ee4-shortcodes-template-variables/#event-attendees


Brian

January 11, 2017 at 9:56 am

Thank you. That’s helpful.

So, what would be the issues that would prevent me from coding a solution for myself?


Josh

  • Support Staff

January 11, 2017 at 10:26 am

I’m not aware of any issues that would prevent you from coding a solution.

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