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frikkenc
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November 1, 2022 at 9:17 am
I am getting tons of fake registrations on my waitlist. Is there a way to add captcha somewhere? Or ask the registration questions to determine real attendees vs fake?
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Tony
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November 3, 2022 at 12:48 pm
Hi there,
Do you have reCaptcha enabled within Event Espresso and set to be on the ticket selector?
You can check if reCaptcha is enabled in Event Espresso -> Registration form -> Reg form settings (tab).
Is ‘Use reCAPTCHA’ set to Yes and do you have a Site and Secret key set?
(If not you’ll need to sign up to reCapchta and generate a v2 reCaptcha key, I can add more details on this if needed)
If you have it enabled already using a v2 key for invisible reCaptcha, make sure in the ‘Invisible reCAPTCHA Protection’ option that ‘Ticket selector’ is checked.
Can you link me to an event I can view?
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frikkenc
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November 4, 2022 at 5:59 am
I don’t have recaptcha set up as you describe, I’ll try setting that up. Hopefully that does the trick!
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Tony
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November 4, 2022 at 6:31 am
There’s a link on the page I mentioned to take you to the reCaptcha sign up, just be sure to use a V2 key for invisible reCaptcha.
If you need any help setting it up just let me know.
Be sure to test a registration whist not logged into the site after you set everything up to confirm registrations still work (reCaptcha is only shown when not logged in).
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