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Waitlist Issue

Posted: February 25, 2022 at 8:02 am

Viewing 5 reply threads


eosw

February 25, 2022 at 8:02 am

Hello,

We have our waitlist on, we see the form on the site, but when folks fill it out, we don’t see folks in the waitlist queue.

See link here…https://share.eosw.com/E0uoxkW1

Are we doing something wrong?

Thanks,


Tony

  • Support Staff

February 25, 2022 at 8:51 am

Hi there,

Can you link me to the event in question so I can take a look?

(You can mark your reply private if preferred)


eosw

February 25, 2022 at 9:37 am

This reply has been marked as private.


eosw

February 26, 2022 at 6:25 am

This reply has been marked as private.


eosw

March 2, 2022 at 8:38 am

Hi Tony,

We are hoping to get a resolution for this ASAP.

Thanks,


Tony

  • Support Staff

March 8, 2022 at 7:02 am

Hi there,

My apologies for the delay, I’ve been digging into this to try and reproduce and backtrack through the code but so far I’ve been unable to.

Do you have a development copy of the site I can take a look at? I’d like to add some additional debugging code to the site so I can see what methods are running. I suspect the Waitlist add-on is not running on the post request, which is odd because it’s running on the event, so must have been added.

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