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Emily Ruff
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November 22, 2013 at 2:04 pm
Hi – we are setting up the plugin and noticed that if we are not logged into the site, when we click to “View Cart”, we get a message that says “It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.”
If we are logged in (as admins), we can view the cart and check out just fine.
Here is the link – http://holisticliving.wpengine.com/events/event-listing/
We host with WPEngine, so by default their URL (http://holisticliving.wpengine.com/) is SSL-enabled (so you can also go to https://holisticliving.wpengine.com/), but even if you use the non-SSL link, the “View Cart” still does not work.
I ran the System Status and the path is writable:
Espresso Logging Log directory is writable.
Session save path /var/lib/php5 is writable.
Session name PHPSESSID
Nothing is in the server error logs.
Not sure what else to check? Thanks for your help.
We are not using SSL.
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Josh
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November 22, 2013 at 3:02 pm
Is the admin set to load as https? The reason I ask is because the Multi Event Registration cart functionality loads up wp-admin/admin-ajax.php. So it may only be working if you’re logged in.
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Emily Ruff
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November 22, 2013 at 3:33 pm
No, the admin is not set to use “https” (and we’re using the “http” link). The wp-config.php file has:
define(‘WPE_FORCE_SSL_LOGIN’,false);
define(‘FORCE_SSL_LOGIN’,false);
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Josh
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November 22, 2013 at 3:46 pm
The other thing to check is with WPEngine. If this isn’t on the staging environment there could be a caching issue. This has come up before in the past:
https://eventespresso.com/topic/add-to-cart-requires-logged-in-user/#post-23750
You can ask them to set it up to not cache the pages that have the add to cart links on them.
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Emily Ruff
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November 22, 2013 at 3:57 pm
Thanks! I will contact WPEngine. Sounds like caching is the issue.
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Dean
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November 25, 2013 at 12:11 am
Please let us know how you get on.
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Emily Ruff
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November 25, 2013 at 9:45 am
I asked WPEngine to exclude the events and cart pages from their caching, so now it’s working just fine. Thanks!
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